The Help at Home Directory is a mini reference guide to assist San Mateo County adults of all incomes to remain in their homes when they are ill, disabled or in crisis. The guide is developed by the San Mateo County Commission on Aging and contains some information on transportation in the county.
Printed copies of the directory can be found at all senior centers in the County, or you can request a printed copy by calling the TIES Line (1-800-675-8437) or the Community Information Program (650-802-7950).
The guide can be viewed online at www.smco-coa.org (Click on “Help at Home Directory” in the left-hand column) or PDF versions of the booklet in English, Spanish or Chinese can be found on the Community Information Program website at cip.plsinfo.org/hah.htm.
There are 34 libraries in San Mateo County, with at least one branch in almost every city. Each library has many informational resources for seniors, such as printed copies of the Community Information Handbook and helpful librarians who will do their best to help you find answers to your questions. Additionally, each library has maps and schedules for local transit. Most libraries also have computers that you can use to access websites and staff who can look up most of the Internet references in this guide for you.
To find the branch nearest you, consult the blue government pages of your local phone book or go to www.plsinfo.org.
The Community Information Program (CIP), a service of the Peninsula Library System, provides information on nonprofit and public services available to people who live or work in San Mateo County. CIP maintains a community calendar and publishes a Community Information Handbook, which can be ordered from CIP and is available for free at local libraries and on the CIP website. An electronic copy of the Senior Mobility Guide is available on the Community Resources page of the CIP website. For more information call 650-802-7950 or go to cip.plsinfo.org.
511 is a one-stop resource for Bay Area transportation information, including real-time traffic conditions, public transportation routes and schedules, bicycling information and much more. 511 information is available on the phone by dialing 511 or on the Web at 511.org. To use the phone service, speak your choices or press zero to use touch-tone menus. It is a free service and is available 24 hours a day, seven days a week. The website includes an interactive trip planner. Phone users who are hearing impaired can use 511 by calling 711.
This guide was created as a result of a planning process involving more than 20 community organizations, cities and public agencies in San Mateo County, as well as interested members of the public. If you would like to participate in efforts to create more options for senior mobility in San Mateo County, or you would like to learn more about issues connected with senior mobility, information about the Senior Mobility Action Plan is available at www.seniormobilityplan.com.
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